How to shop
Yes you can!
It is a good idea to create an Account so that you can use our ‘Wish List’ function.
It may be that you are not in a position to buy right now, so simply click the ‘Heart’ on any item you are interested in, and next time to you log in (within 30 days as long as you do not delete your internet cache), you can head straight to your Wish List to remind yourself what you wanted to purchase
We recommend you create an Account, so that you can
- Create and save Wish Lists
- View your previous Orders
- Save your Shipping and Billing address so that you don’t have to type them in every time you shop.
You don’t have to create an Account though if you prefer not to. Simply order and pay, just like that!
If you have forgotten your password, simply click the ‘My Account’ button at the top of the website. On the My Account page, simply click the text ‘Lost Your Password’?
You will be asked which email address you account is on, which will then send you an email to change your password.
When you have found the product you like, simply click ‘Add To Basket’.
Your can then carry on shopping for your next product or click the Basket icon at the top right of the website to view your Cart and proceed to payment.
Please note, all goods must be paid for in full to complete the order. This includes any orders to be collected from our Retail shop in Lancashire.
Unfortunately not. All orders must be placed online in order to comply with payment security and privacy policies.
Once you have placed your order, your payment will have been processed and we will start to prepare your order for dispatch.
You will receive an email at each stage or your order, including when the order is dispatched.
If you wish to cancel or change an order at any time, please contact us on 01282 455992 so that we can advise how to change your order.
Payment & Privacy
- Visa Debit / Credit Card
You can be assured you are shopping with safety. Our website has SSL (Secure Sockets Layer) Certification, as you can see with a Secure Padlock in the website address URL.
Payments by Debit/Credit card (as noted above) are taken via the UKs #1 secure payment provider WorldPay
You can also choose to pay securely by PayPal.
If you don’t have a PayPal account you can create one at the Checkout.
Your card will be charged as soon as you place your order.
Depending on your Debit/Credit Card provider, it may take 2-3 days to show on your bank statement.
We only collect personal details if you are happy to provide them.
If you are not happy to provide any contact details, please do not. Unfortunately that will mean we are unable to provide any goods to you as we will not have any details to be able to complete the order.